Privacy Policy

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SMM by Alams

Website: https://smm.alamsinnovate.com
Support Email: support@smm.alamsinnovate.com

Effective Date: 1st January 2026
Last Updated: 18th January 2026

SMM by Alams (“SMM by Alams”, “we”, “our”, or “us”) operates a social media management and AI-powered automation platform accessible at https://smm.alamsinnovate.com. This Privacy Policy explains how we collect, use, store, and protect user information in compliance with Meta Platform Policies, applicable data protection laws, and industry best practices.


1. Information We Collect

We collect only the information necessary to provide and improve our services.

1.1 Information You Provide Directly

  • Name

  • Email address

  • Account credentials

  • Business or brand details (if applicable)

  • Support and communication data

1.2 Information Obtained via Meta (Facebook & Instagram)

When you connect your social media accounts, we may collect:

  • Public profile information (name, profile picture)

  • Page or account identifiers

  • Content metadata required for scheduling, publishing, and analytics

  • Permissions explicitly granted by you through Meta

We do not access private messages or personal content unless explicitly authorized and required for a specific feature.

1.3 Automatically Collected Information

  • IP address

  • Device and browser type

  • Log files

  • Usage and performance analytics


2. How We Use Information

We use collected information to:

  • Provide social media management, scheduling, and automation features

  • Deliver AI-powered insights and optimization

  • Maintain platform security and prevent misuse

  • Improve platform performance and user experience

  • Comply with legal and regulatory obligations


3. Data Storage and Security

  • Data is stored on secure, industry-standard infrastructure

  • We use encryption, access controls, and monitoring systems

  • Access to user data is restricted to authorized personnel only


4. Data Sharing and Disclosure

We do not sell, rent, or trade personal data.

Data may be shared only:

  • With trusted service providers required to operate core platform features

  • When required by law or legal process

  • To protect the rights, safety, or integrity of users and the platform

All third parties are bound by strict data protection obligations.


5. Meta Platform Compliance

SMM by Alams complies with:

  • Meta Platform Terms

  • Meta Developer Policies

  • Meta Data Use Restrictions

We ensure that:

  • Facebook and Instagram data is used only for approved purposes

  • Data access is limited to user-granted permissions

  • Data is deleted upon user request or account disconnection


6. Data Retention

We retain personal data only:

  • As long as necessary to provide services

  • As required by applicable laws

Upon account deletion or a valid data deletion request, data is permanently removed within 7 business days, unless retention is legally required.


7. User Rights

Users have the right to:

  • Access their personal data

  • Correct or update inaccurate information

  • Withdraw permissions at any time

  • Request deletion of their data


8. Data Deletion Instructions

Users may request deletion of their data by following these steps:

  1. Email support@smm.alamsinnovate.com

  2. Use the subject line: “Data Deletion Request”

  3. Include the registered email address associated with the account

We will process and confirm deletion within 7 business days.

Users may also disconnect connected social media accounts directly from the platform.


9. Children’s Privacy

SMM by Alams is not intended for individuals under the age of 13. We do not knowingly collect personal data from children.


10. Third-Party Services

Our platform may include links or integrations with third-party services. We are not responsible for the privacy practices or content of those third parties.


11. Policy Updates

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised effective date.


12. Contact Us

For privacy-related questions or data requests, contact:

📧 support@smm.alamsinnovate.com
🌐 https://smm.alamsinnovate.com

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